Here is my talk at the OSMC 2021:
- #1 "ITSM by Asterix and friends" https://www.youtube.com/watch?v=YVq03c5_42Y
- #2 "Monitoring @ G&D" https://www.youtube.com/watch?v=A2NSthgfQBc
- download the PDF here Monitoring_from_GLPI.pdf
- here a short overview about the upcoming GLPI v10 https://glpi-project.org/glpi-10-ux-ui/
You can only monitor systems that you know!
GLPI is a very successful open source ITSM solution, the project follows a modular approach and can therefore be extended by many very useful plugins. And yes … GLPI is mainly “French” 😊 !
In a very short introduction, i gave a rapid overview how to:
- automate your IT inventory to manage pc’s, servers, vm’s, vmware, …
- add printers and network components via “snmp”
- add special assets like databases, appliances, URL’s, lines, racks, datacenters…
- add additional information’s to all this components
- handle tickets, problems, changes, or projects
At my company G+D we have one ICINGA system specialized in monitoring our complex SAP environment. To keep this ICINGA “up to date” the “Config Build” is automated with the help of GLPI.
All technical information’s are collected by GLPI’s “Fusioninventory” plugin, some custom ICINGA fields are added with the “Fields” plugin to our Server- , Database- and SAP Objects.
To build the ICINGA configuration we use various database views (GLPI’s mysql) and some python scripts.
Finally, we are informed if the monitoring configuration would change due to system changes detected by GLPI. This means that we can adjust our monitoring fully- or semi-automatically.